The Netflix error code N-W-2-5 is primarily caused by a problem on your home network or through your Internet connection.
Netflix error code N-W-2-5 appears in most devices that use the Netflix application, such as Smart TVS, Fire Stick, Roku, PlayStations, and many more.
How To Fix Netflix error code n-w-2-5
The available methods that you use may vary slightly depending on the device you are using. But with this checklist, you are likely to get the root of the problem of your device.
Check Your Internet Connection
To resolve the Netflix error code N-W-2-5, verify that your network is functioning and supports streaming. If you are using a shared Internet connection, contact your network administrator in case you are unsure if they may have disabled your access to streaming services.
Make sure that your device is connected to the Internet. In Some devices, there are features you use to test the Internet connection for you. If this feature is not used, try to display a video or webpage with another application.
Restart Your Device
The other method you use is to restart your device. In case your device has a sleep mode, make sure you completely shut down and restart your device. In some cases, you must disconnect the device for up to one minute when you shut it down.
Restart Your Home Network
Shut down both the router and the modem. In the event that there are separate devices, you must disconnect them completely to resolve this issue. After one to two minutes, reconnect the modem router to the power source and verify that the Netflix error code N-W-2-5 is resolved.
Reinstall The Netflix Application
To reinstall your Netflix application, you must first uninstall and reinstall the Netflix application. When the reinstall is complete, open the Netflix application and verify that it is still functioning.
Use Wired Ethernet Connection
Try using a wired Ethernet connection, as it provides the best streaming experience. If this is not possible, insert your device and router to make the strongest Wi-Fi signal possible.
Verify Your DNS Settings
DNS which stands for Domain name System is the hierarchical and decentralized system name used for computer or other devices connected to the Internet or a private connection. On some devices, you authenticate the DNS. A good example is the game consoles such as Xbox and PlayStations.
Verify DNS Settings On Play Station 3
Navigate to Settings, and then select Network Settings. Select Internet connection Settings. When the confirmation screen appears, select OK, and then choose Custom.
For Ethernet users, choose wired connection, for wireless use of Wi-Fi. To activate the edit mode, choose Auto Detect for Ethernet users, while for Wi-Fi users, under WLAN section. Choose enter manually and press D-Path right to select IP address settings.
Choose Set IP address automatically, and then select Do not set for the DHCP hostname, followed by Automatic for DNS settings. Choose MTU (Maximum transmission Unit) automatically. Select Automatic again to access the proxy server, and then select Enable for UPnp. Press the X button on your controller to save your settings. Finally, select Test connection to verify that the Netflix error code N-W-2-5 has been resolved.
Verify DNS Settings On Play Station 4
Navigate to Settings, and then select Network Settings. Select Set up Internet connection. For Wi-Fi users, select Custom and select your Wi-Fi network. For Ethernet users, select Custom for edit mode.
Choose Automatic for IP address setting, and then select Do not set for the DHCP hostname followed by Automatic for DNS settings. Select Automatic for Maximum transmission Unit (MTU), followed by automatic re-access to the proxy server. Finally, select Test connection to verify that the Netflix error code N-W-2-5 has been resolved.
Verify DNS Settings On xbox 360
Press Guide, and then navigate to settings followed by system settings. Select network Settings. Locate your network and select Configure Network. Select DNS settings and then automatic. Turn off the Xbox 360 and turn it back on and make sure that the Netflix error code N-W-2-5 is resolved.
Verify DNS Settings On xbox One
Press menu, then settings, and then click All settings. Select your network, and then select Network Settings, followed by advanced settings, and then DNS settings. Select Automatic, and then press B. Turn off the Xbox 360 and make sure that the Netflix error code N-W-2-5 is resolved.
Contact Internet Provider
In the event that the error persists, there may be a problem with your Internet connection or your ISP may be experiencing problems.